Customer Portal Access

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Arcade Systems Portal
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Order # Date Status Products

Checking RetroHo Account Status...

Please wait while we check your account

Recommended Torrent Client

Get the best download experience

Download qBittorrent

We recommend using qBittorrent - a free, open-source torrent client that works great with our content.

  • Fast, lightweight, and ad-free
  • Available for Windows, Mac, and Linux
  • Built-in search and RSS support
Speed Optimization Tip

Many users see significantly faster speeds by changing the peer connection protocol setting:

  • Go to Tools → Options → Connection
  • Find Peer connection protocol
  • Change from TCP and uTP to TCP
  • Click OK and restart qBittorrent

Having Access Issues?

If you're getting "Access Denied" errors when trying to download torrents, you can re-provision your access.

This will re-sync all your torrent access permissions with the tracker. Use this if:

  • You're seeing "Access Denied" or permission errors
  • Some torrents work but others don't
  • You recently purchased new access but can't download

Available Torrent Products

Scene Releases

Exclusive torrent and NZB downloads for VIP members

Server Health Status

Real-time status of our download servers (Updated hourly)

Server status is checked automatically every hour. Your FTP accounts are automatically created on available servers.

System Messages

Important notifications about your account

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No Messages

You don't have any system messages at this time.

Get Help in Real-Time

Join our Discord community for instant support, announcements, and to connect with other users.

Join Our Discord

Submit a Support Ticket

Need help? Fill out the form below and our team will get back to you as soon as possible.

If selected, your FTP credentials will be included in the ticket for troubleshooting.

Ticket Submitted Successfully!

Thank you for contacting us. We'll review your ticket and get back to you as soon as possible.

Response Time

We typically respond within 24-48 hours

Email Support

sales@arcadesystems.co.uk

Live Chat

Available on Discord

Special Offers Just For You

Exclusive deals based on your purchase history

Choose Your Products

Select the products included in your promotional package

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Create FTP Account

Create an FTP account for:

Order:

Click "Create Account" to generate FTP credentials for this product.

The username and password will be generated automatically.

Creating Your FTP Account

This may take up to 30 seconds...

Creating User Account
Waiting...
Assigning to Server Group
Waiting...
Setting Permissions
Waiting...
Verifying Credentials
Waiting...
If verification fails, the system will automatically attempt recovery.

Update RetroHo Password

Choose how you want to update your RetroHo password:

Updating your password...

Password Updated!

Your new RetroHo password has been set.

New Password:

Make sure to save this password!

Update Failed

Unlink RetroHo Account

WARNING: This action cannot be undone!

  • All torrent access will be permanently removed from your RetroHo account
  • You will lose access to all provisioned torrents
  • Your saved password will be deleted from the portal
  • This action is limited to 2 times per account

Checking your unlink status...

Unlinking account and removing torrent access...

Account Unlinked

Unlink Failed

Switch Server

Username:

Current Server:

Current Location:

⚠️ Important: This will remove your account from the original server.

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